Returns & Exchanges
At Woolroom, we want you to love your natural sleep experience, which is why we offer a 30-day return period on all our wool bedding and sleepwear. If you are not completely satisfied with your purchase, we provide a straightforward process to ensure your return or exchange is handled with care.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all labels are attached and the products are in clean, unused condition.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the designated courier; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.